服務條款

感謝您訪問我們的網站 - https://enence.com(以下簡稱“網站”)。請在使用網站、使用任何其功能或提出任何購買請求之前閱讀這些服務條款(以下簡稱“條款”)。這些條款管理您對網站的使用,並將在您購買網站上的任何物品時形成您(以下簡稱“用戶”“您”)與網站運營商之間的法律約束協議。

如果您尚未閱讀和/或理解這些條款的規定,我們建議您停止使用本網站,並避免通過本網站進行任何購買。

1. 一般資訊

1.1. Lingoget (hereinafter referred to as the “Seller”, “We”, “Us”, “Our”) is a brand name and registered trademark that is used and operated by:
EcomLT LLC
1616 Westgate Circle, Brentwood, TN 37027, USA
Whenever you will be buying anything on the Website you will be entering into a contractual relationship with Us and this contractual relationship shall be bound and determined by these Terms and applicable laws.

1.2. Please be noted that most of the products that are available for purchase on the Website are sent to the buyers from the Seller’s warehouses located in China. Thus depending on the laws applicable in the country of your residence, your purchased products might be subject to import duties, sales and/or other similar taxes.

1.3. 為使用本網站並在本網站上進行購買,您必須滿足以下最低要求:

(a) 您已閱讀本條款並同意受其約束;

(b) You are of legal age to use the Website and/or to enter into a remote contract via online means, as required by Your local laws;

(c) 您僅出於個人興趣使用本網站,並且不尋求將本網站用於任何其他企業實體或主體的興趣,無論它是自然人還是法人。

1.4. 請注意,本網站僅供成人用戶使用,現在和將來都不會供兒童或未成年人使用。

1.5. 如果您已閱讀這些條款,但不完全理解此處的規定,請填寫在線聯繫表格,聯繫我們的客戶支持團隊: 聯絡方式 在您完全理解所有條款和條件之前,不要在網站上購買任何東西。

1.6. 如果我們有理由相信您不符合上述條款“參考”中規定的要求,或者我們有理由認為您違反了本條款的任何其他規定,我們有權禁止您訪問和使用本網站或其任何功能。

1.7. 請注意,我們的大多數產品均在中國製造並將從中國發送給您。因此,根據您所居住的國家適用的法律,您購買的產品可能會受到進口稅、銷售稅或增值稅等稅收的影響。

2. 我們銷售的產品

2.1. Our Website is dedicated to selling various consumer electronic goods (hereinafter – “Goods”).

2.2. 我們的所有商品均按照適用於電子設備的所有歐盟要求進行設計和製造,並且所有商品都帶有“CE”標誌,證實其符合適用法律的規定。

2.3. Please be noted that the Goods or Services available for purchase on the Website are not designed or intended to be used by children. Please do not give the Goods or Services you purchase on our Websites to minors without Your attendance.

2.4. Currently We are selling the following Goods featuring properties indicated below. Please make sure that you have carefully read the descriptions of the main properties of the Goods that you wish to acquire from Us: Lingoget – portable language learning assistant device and application

2.5. Lingoget portable language learning assistant device and application (hereinafter – “Lingoget”) is an electronic device designed to be used together with a mobile application that you can download by following specific instructions that will be provided to You together with the device. Lingoget device works as a speech recognition device that together with its app allows You to practice pronunciation and use of spoken words of different languages.

2.6. To use all functionalities of a Lingoget device you will be required to download and install an app to your smartphone or other devices that have Bluetooth and Internet connectivity. Connecting Lingoget with another smart device will be necessary because Lingoget needs an internet connection for activating voice recognition functions and providing you with real-time guidance.

2.7. Please be noted that using Lingoget will require an internet connection. Thus you might incur additional fees from your broadband service provider due to the use of the internet.

2.8. Lingoget is an electronic device containing a lithium battery, so it will require charging from time to time. The battery life of Lingoget will be dependable on the intensity of the use of the device. Together with the Lingoget device, you will receive a USB cable for charging the device. Please be noted that the use of inappropriate charging cables might result in a battery failure or decreased battery life.

2.9. Please be noted that the effectiveness of the Lingoget language learning assistant program is highly dependable on your communication and learning skills, thus we do not provide any warranties or claims that you will obtain specific knowledge by using the Lingoget device and application.

Other MUAMA products

2.10. Please be noted that the effectiveness of the Lingoget language learning assistant program is highly dependable on your communication and learning skills, thus we do not provide any warranties or claims that you will obtain specific knowledge by using the Lingoget device and application.

  • Universal charger travel adapter;
  • Travel accessories organizer;
  • Micro USB charging cables.

2.11. The above-described accessories are compatible with Lingoget devices. Please be noted that the use of other accessories that you purchase from other vendors may not be compatible with Lingoget devices, thus we can’t guarantee that your purchased Goods will not be damaged if you use accessories that You buy from other vendors.

3. WHO DO WE SELL TO

3.1. Please be noted that our Goods are not designed for industrial or commercial use, thus we sell our products to be used for personal use only. No warranties will be effective for any of our Goods if they were used for industrial or commercial purposes.

3.2. We reserve the right to cancel your purchase and reject any payments that you make on the Website if we have reasonable ground to believe that: You are buying our Goods for industrial or commercial use (including reselling or renting); You are younger than 13 years of age and purchasing from the United States of America, Canada, and other countries; You are younger than 16 years of age and purchasing from any country of the European Union; You have not read these Terms.

3.3. By agreeing to these Terms and making a purchase on Our Website you confirm to Us, that:. You are above the legal age applicable in your country for entering into any purchase agreements; Your provided contact, billing, and shipping information is true and correct; You are paying for the product with the credit card that belongs to you or the owner of the credit card has authorized you to use the card and such authorizations were issued in a form which is required in your place of residence; You are purchasing the products for personal use only.

4. 定價、付款和費用

4.1. 貨物的最終價格(包括所有稅費)應顯示在結賬頁面上,你可以在該頁面上進行購買。請注意,結賬頁面上的價格不包括你當地海關適用的任何進口費用或關稅。請注意,結賬頁面上的價格不包括你當地海關適用的任何進口費用或關稅。

4.2. 網站上顯示的商品價格可能會發生變化。我們可能會不時地打折或降價。

4.3. 我們保留修改或停止進一步銷售任何產品的權利。對於產品的任何修改、價格變更、暫停或停止銷售,我們不對您或任何第三方負責。

4.4. 請注意,我們不會對您選擇的付款方式應用任何可靠的轉換率或費用。然而,一些銀行對匯出付款和國際轉賬採用換算率,因此,我們不承擔貴行對我行付款適用的任何銀行手續費或換算率。如果您注意到我們網站上的產品價格或購買收據與您的銀行帳戶對帳單之間存在任何差異,請向您的銀行諮詢有關附加費用的詳細解釋。

4.5. 我們只接受信用卡、PayPal和其他電子支付。我們不接受支票、現金或其他付款方式,除非您所在國家提供“貨到付款”服務(如果您所在國家有“貨到付現”服務,您將在結賬頁面上瞭解該選項)。

5. 交付

5.1. 一旦您在網站上下訂單以及支付款項,我們將在1-3個工作日內處理您的訂單。處理您的訂單後,如果運輸方面沒有任何問題,您會在 4-14 工作日內收到貨物。 如果你在4-14工作日內沒有收到你的貨物,請馬上聯系我們的客戶支持人員。

5.2. 一旦您的訂單被處理並準備好發貨,我們將無法接受對您的訂單進行任何更改或取消訂單。如果您改變主意,您可以按照下面第5條 (“退換貨與退款”) 的規定退回未使用的產品;

5.3. All products purchased on our Website will be delivered to You by EMS, DHL or other similar couriers. After we finish processing your order, we will send you confirmation letter containing your shipment tracking number. You can track your order online anytime by visiting https://www.stone3pl.com/index.php?route=services/track or https://www.17track.net/.

5.4. In case your purchase does not reach you within 30 calendar days, please report to our customer support. Please be noted, that in accordance with Article 18(2) of the Directive 2011/83/EU of the European Parliament and of the Council, if You do not receive your purchase within 30 days, you must contact us and inform Us about acceptable additional period of time upon which we will deliver Your purchase. You shall be entitled to terminate the purchase only if We have failed to deliver your purchase within the additional time limit. Please be noted that you cannot claim to not have received the purchased goods if the rules set out in this provision is not followed.

5.5. 請注意:

(a) the shipping terms may be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays. We will be not responsible for delays if the shipment will be delayed due to the unforeseen aforementioned reasons.

6. 退貨和退款

6.1. If you are unhappy with your purchased Goods you may return items and get a refund, exchange or store credit within 30 days from the delivery date. The 30-day return term will expire after 30 days from the day on which You, or a third party other than the carrier indicated by You, acquires physical possession of the purchased Goods.

6.2. 為了行使撤回和退還您購買的貨物的權利,您必須通過填寫線上聯繫表聯繫我們的客戶支持團隊 https://enence.com/contact。在您聯繫我們的支持團隊後,我們將向您提供退貨代碼和退貨地址-請注意,我們只接受將與提供的退貨代碼一起發送並交付到提供的退貨地址的退貨。

6.3. To meet the withdrawal deadline (30 days) you have to contact us and send the returning Goods to us within 30 days from receiving the Goods.

6.4. 如果您退出本合同,我們將向您償還從您處收到的所有款項,不得無故拖延,無論如何不得遲於我們收到您退貨之日起14天內。我們將使用與首次交易相同的付款方式進行退款。

6.5. Please be noted that we will only accept the returned Goods if it was not used, damaged and sent back to us in the original package. If we determine that the returned products were used but still in an operable and re-sellable condition, we might still make a refund to you, but You will be liable for any diminished value of the Goods resulting from handling the Goods. Thus, if we found that the returned product was used, we reserve the right to not accept the return and not to issue the refund.

6.6. Please be noted that if You want to return Goods bought on the Website You will have to cover the shipping costs which will not be compensated by Us.

6.7. 請注意,我們只接受退回的產品,如果它們將被退回到我們的客戶支援提供的地址,並且將在退貨貨物上放置退貨授權代碼,我們將接受退貨並退款。請不要將任何退貨產品發送到我們的辦公位址,因為我們將無法接受它們。欲瞭解更多資訊,請查看 https://enence.com/return.

6.8. Please note that shipping costs are not refundable. We issue refunds for the purchased items, but NOT for the order's shipping costs.

7. 擔保

7.1. 如果您希望退回有缺陷的產品,請通過填寫線上聯繫表聯繫我們的客戶支持 https://enence.com/contact。您聯繫我們的客戶支持部門提出保修索賠時,請準備好根據要求提供:(1)缺陷產品的照片;(2) 您的訂單ID和購買確認函或付款收據;(3) 缺陷的簡要描述。

8. 個人資料和聯繫方式

8.1. 我們採取必要的預防措施,遵循行業最佳實踐以及適用法律規定的所有要求,以保護您的個人資訊不被不當丟失、誤用、訪問、披露、更改或銷毀。

8.2. The Provider ensures that all personal data shall be collected and processed in accordance with all applicable laws. To find out more about how we use and process personal data please read our Privacy Policy (https://enence.com/privacy).

8.3. Please be noted that we may contact you via phone or email if we need to confirm any details of your order or if your order request was not processed successfully due to technical matters. If your order was not successful due to payment processing errors, we might send you a text message or email with a reminder to carry out necessary actions.

8.4. If you choose to receive promotional messages from us, either through our Website or by sending us your opt-in, you are providing your prior express written consent to receive recurring marketing or promotional messages from us (“SMS”) sent via an automatic telephone dialing system.

8.5. If you will provide us with your express written consent to receive SMS from us, we may also send you a SMS offering to be enrolled in our SMS subscription service. You will be enrolled to subscription only if you opt-in by confirming your acceptance to be enrolled to subscription. If you subscribe to receiving promotional messages, we will send you not more than 3 promotional SMS per week.

8.6. You can unsubscribe from receiving promotional SMS from us at any time by replying “STOP”, “END” or “CANCEL” to our SMS. Once we receive your opt-out request we will stop sending you any SMS immediately. If you are unable to opt-out or need additional information, please contact our customer support by email or reply “HELP” to our SMS and someone from our team will contact you within 1-2 business days.

8.7. 您移動服務提供商的簡訊息和資料流量計劃可能適用於我們的確認簡訊和任何後續簡訊,具體取決於您的移動服務提供商提供的資料流量計劃。請諮詢您的移動運營商,以確定收發資料和簡訊的費用。在任何情況下,我們或我們的關聯公司都不會對您或任何有權獲得您的手機或電話號碼的人所產生的任何簡訊或手機費用負責。我們或行動網路運營商均不對延遲收到或未傳送簡訊負責。

8.8. The information we receive from you in connection with the SMS Services may include your cell phone number, the name of your network operator and the date, time and content of your SMS. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. For more information about how we use your personal information, including phone numbers, please refer to our privacy policy.

9. 行為準則

9.1. Please be noted that our Goods or Services are sold for personal use only. By agreeing with these Terms you confirm that you will only buy our Goods for personal use.

9.2. 您不得將我們的商品用於任何非法或未經授權的用途,也不得在使用網站時違反任何法律。網站的所有內容以及從我們收到的所有材料的內容(包括圖形設計和其他內容)和網站的相關部分屬於EcomLT LLC 的所有權並受版權法保護。未經我們許可使用任何版權以外的用途,均構成對版權的侵犯。

9.3. 如果我們有理由相信您違反了這些條款或適用法律,我們有權但沒有義務調查任何非法和/或未經授權使用本網站的行為,並採取適當的法律行動,包括但不限於民事和禁令救濟。在使用本網站時,您必須:

(a) 不得將本網站或其任何內容用於任何非法目的,或違反任何地方、州、國家或國際法律;

(b) 不得侵犯或鼓勵他人侵犯第三方的權利,包括知識產權;

(c) 遵守網站上發佈的所有政策;

(d) 未經我們的書面同意,不得將您的註冊帳戶合法或實際轉讓給他人;

(e) 向我們提供真實準確的資訊;

(f) 不得將本網站或其任何內容用於任何商業目的,包括分發任何廣告或招攬;

(g) 不得重新格式化、重新編排或鏡像網站任何網頁的任何部分;

(h) 未經我們事先書面同意,不得通過其他網站或電子郵件創建任何鏈接或重定向到本網站。

(i) 不得試圖干擾本網站的正常運作或其他用戶對本網站的使用和享受。

(j) 不得以商業方式轉售、重新分銷或轉讓您從我們處購買的任何產品;

(k) 不得以任何方式干擾網站的安全相關功能;

(l) 未經我們明確的書面許可,不得使用任何機器人、蜘蛛、搜刮器或其他自動方式或任何人工程序訪問、監視或複製本網站的任何內容或資訊。

(m) 不得申報虛假的隸屬關係,未經許可訪問其他用戶的帳戶,或偽造您的身份或有關您的任何資訊,包括年齡或出生日期。

(n) 不得開展任何其他不符合本條款或適用法律的活動或行動。

9.4. 您認可,本網站不必在任何時候都能訪問,特別是在必要的硬體和軟體維護期間。

10. 免責聲明

10.1. 我們網站上銷售的產品僅供個人使用。我們不主張我們的任何產品適用於專業、工業或商業用途。

10.2. 我們對Lingoget產品所做的翻譯的準確性不承擔任何責任,因為翻譯的質量高度依賴於您的方言、口頭技巧和口音。翻譯可能會受到周圍聲音和噪音的影響。您不應該依賴於我們的產品提供的翻譯來做出任何決定。

10.3. 我們不對不可歸因於我們的寬帶連接中的任何干擾負任何責任。

10.4. WE DO NOT WARRANT THAT THE WEBSITE OR ANY OF ITS CONTENTS WILL BE ACCESSIBLE AT ALL TIMES, UNINTERRUPTED OR ERROR-FREE.

10.5. We made every effort to display as accurately as possible the colors and images of all products sold on the Website. However We cannot guarantee that your computer monitor’s display of any colour will be accurate as well as that any displayment of any product on the Website will accurately reflect the actual properties of the product that You can purchase on the Website.

10.6. We do not warrant that the Website will be uninterrupted or error-free. We will not be responsible for any service interruptions, including, but not limited to, system failures or other interruptions that may affect the receipt, performing, completion, or settlement of transactions.

11. 賠償

11.1. 您同意賠償、保護並使我們和我們的附屬機構以及各自的官員、董事、業主、代理人、資訊提供者和許可人免受與下列情況有關的所有索賠、責任、損失、損害、成本和費用(包括律師費)的傷害。

(a) 您使用或連接我們的網站;

(b) 任何人使用或聲稱使用您的帳戶或您的帳戶密碼,無論是否獲得您的授權;

(c) 您提交給我們的資訊內容;

(d) 您侵犯任何其他人或實體的權利;

(e) 您違反了任何適用的法律、法規或條例。

11.2. 我方保留自費對貴方賠償的任何事項進行辯護和控制的權利,在這種情況下,貴方同意與我方合作為此類索賠進行辯護。

12. 責任限制

12.1. 在任何情況下,包括但不限於疏忽,我們、我們的子公司或關聯公司都不對任何因使用或無法使用本網站,包括其材料、產品或服務,或通過本網站提供的第三方材料、產品或服務而造成的直接、間接、附帶、特殊或相應的損害負責,即使我們事先被告知這種損害的可能性。由於某些州不允許排除或限制某些類別的損害,上述限制可能在較小範圍內對您適用。在這些州,我們和我們的子公司或關聯公司的責任被限制在該州法律所能限制的最大範圍內。

12.2. In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, health issues, sickness, physical problems, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. In no case shall we be liable for any recommendations, health claims, statements, or any other advice or information provided on the Website or any other forms of communication. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12.3. 如果您對本網站、本網站上顯示的任何材料、產品或服務,或本網站的任何條款和條件不滿意,您只能停止使用本網站。

13. 知識產權

13.1. 就這些條款而言,知識產權是指商標權、版權、功能變數名稱、資料庫權、設計權、專利以及所有其他任何種類的知識產權,無論其是否註冊(“知識產權”)。

13.2. 所有顯示在網站上或以任何其他形式提供給您的知識產權都受法律保護。未經我們明確的書面許可,您不得出於任何目的複製、重新利用或分發任何知識產權或從我們這裏收到的或在網站上找到的任何其他內容,包括產品描述。例如,您不得將產品資訊複製到任何其他網站或應用程式。在不限制上述規定的情況下,禁止將我們的內容用於商業目的,除非您有我們明確的書面許可。

13.3. 本網站上顯示的或以任何其他形式提供給您的所有知識產權都屬於我們,但由我們使用的第三方商標、服務標誌或其他材料除外。未經我們或該知識產權所屬的第三方的事先書面同意,不得使用這些知識產權。

14. 管轄法律和爭議

14.1. These Terms and the entire legal relation between you and us shall be subject to the law of Delaware, except when consumer laws would set a specific applicable law or jurisdiction.

14.2. If the You would have any complaints, please contact our support team before making an official complaint to any authority or third party. You may contact Us at any time by filling an online contact form at (https://enence.com/contact). We will always put our best efforts to settle any complaints as fast as possible and in a way which would be most favourable to You.

15. 雜項

15.1. 如果本條款的任何條款被確定為非法、無效或不可執行,則該條款應在適用法律允許的最大範圍內可執行,且不可執行部分應視為與本服務條款分離,該決定不得影響任何其他剩餘條款的有效性和可執行性。

15.2. You can review the most current version of the terms of service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these terms of service by posting updates and changes to our Website.

15.3. 這些條款和隱私政策、退貨政策和網站上的任何其他政策(根據各自的條款可能會不時修訂和修訂)共同構成您與我們之間的完整協定。

16. 您可以在此頁面隨時查看服務條款的最新版本。我們保留自行決定通過在我們的網站上發佈更新和更改來更新、更改或替換這些服務條款的任何部分的權利。

您可以通過以下詳細資訊聯繫我們:

支持電子郵件: support@muama.com

線上聯繫表: https://enence.com/contact

電話: +1 (334) 539-0005