SYARAT LAYANAN

Thank You for visiting our website - https://enence.com (“Website”). Please read these Terms of Services (“Terms”) before using the Website, using any of its features or placing any purchase requests. These terms govern Your use of the Website and will form a legally binding agreement between You (“User” or “You”) and the operator of the Website whenever You’ll be buying anything on the Website.

Jika Anda belum membaca dan/atau memahami ketentuan dari Peraturan ini, kami menyarankan Anda untuk berhenti menggunakan Situs Web dan menahan diri untuk tidak melakukan pembelian apa pun melalui Situs Web.

1. INFORMASI UMUM

1.1. Coverlastic (hereinafter referred to as the “We”, “Us”, “Our”) is a brand name and registered trademark that is used and operated by:

UAB Orbio World
K. Donelaičio St. 60, LT-44248 Kaunas
Company reg. no.: 305049890

Whenever You will be buying anything on the Website You will be entering into a contractual relationship with Us and this contractual relationship shall be bound and determined by these Terms and applicable laws.

1.2. Harap dicatat bahwa semua pembelian yang akan Anda lakukan di Situs Web akan dikirimkan kepada Anda dari salah satu pusat pemenuhan kami, yang alamatnya tidak sesuai dengan alamat kantor kami. Jika Anda ingin mengembalikan produk – mohon untuk tidak mengirimkannya ke alamat kantor kami karena kami tidak akan dapat menerimanya. Semua pengembalian harus dikirim ke pusat pemenuhan kami – untuk informasi lebih rinci tentang pengembalian, silakan lihat Kebijakan Pengembalian Kami.

1.3. Untuk menggunakan Situs Web dan melakukan pembelian apa pun di Situs Web, Anda harus memenuhi persyaratan minimal berikut:

(a) Anda telah membaca Ketentuan ini dan setuju untuk terikat olehnya;

(b) You are of legal age to use the Website and/or to enter into a remote contract via online means, as required by Your local laws;

(c) You are using the Website for Your own personal interest and do not seek to use the Website for the interest of any other business entity or subject, regardless of it being a natural or a legal person.

1.4. Harap dicatat bahwa Situs Web ini ditujukan dan dirancang untuk pengguna dewasa saja. Situs web ini tidak dan tidak akan pernah dimaksudkan untuk digunakan oleh anak-anak atau di bawah umur.

1.5. Jika Anda telah membaca Ketentuan ini tetapi tidak sepenuhnya memahami ketentuan yang ditetapkan di sini, silakan hubungi tim dukungan pelanggan kami dengan mengisi formulir kontak online di Kontak dan menahan diri dari membeli apa pun di Situs Web sampai Anda sepenuhnya memahami semua syarat dan ketentuan.

1.6. Kami berhak melarang Anda mengakses dan menggunakan Situs Web atau fitur-fiturnya jika kami memiliki alasan untuk meyakini bahwa Anda tidak mematuhi persyaratan yang ditetapkan dalam Klausul 1.3. di atas atau jika kami memiliki alasan untuk meyakini bahwa Anda melanggar ketentuan lain dari Ketentuan ini.

1.7. Please note that most of Our Goods are manufactured and may be delivered to You from China. Thus depending on the laws applicable in the country of Your residence, Your purchased Goods might be subject to import duties, sales or VAT tax, and/or other taxes.

2. APA YANG KAMI JUAL

2.1. Our Website is dedicated to selling various consumer household goods (hereinafter – “Goods”).

2.2. All our Goods are designed and manufactured in accordance with all EU requirements, applicable to household goods, and all Goods are bearing "CE" marking confirming compliance with the applicable laws.

2.3. The Goods that we might sell on the Website are not toys and are not designed or intended to be used by children. Please do not give the Goods you purchase on our Websites to minors without Your attendance.

2.4. Currently We are selling the following Goods featuring properties indicated below. Please make sure that you have carefully read the descriptions of the main properties of the Goods that you wish to acquire from Us: Coverlastic – elastic slipcovers for sofas, chairs, and other seating furniture

2.5. Coverlastic elastic slipcover for sofas, chairs, and other seating furniture (hereinafter – “Coverlastic”) is an elastic slipcover for furniture that is made out of spandex lycra and is produced by using jacquard knitted design. This product is specifically designed to be used as a cover for cushion seating furniture.

2.6. Coverlastic is available in 4 different sizes and 6 colors. Whenever you will be buying a Coverlastic product from Us please make sure you have selected a suitable sized product and selected the desired color. Coverlastic is made of elastic materials – the provided sizes of Coverlastic in the Website reflect the size of a stretched out product, i.e. you should choose the size of a Coverlastic depending on your furniture’s dimensions.

2.7. Please be noted that only unpacked and unused Coverlastic items in full sets can be returned and refunded in accordance with our policies set out below, thus please make sure that your furniture dimensions are suitable for the selected Coverlastic product as we won’t be able to accept a returned product if it was unpacked and tried to fit on your furniture.

2.8. Technical specifications of Coverlastic are as follows:

2.9. Please be noted that the water repellent properties of Coverlastic are highly dependable on the type and temperature of the liquids that Coverlastic would be exposed to and the angle by which the liquids are being poured. No water repellent properties are guaranteed for liquids that are over 21°C / 70°F and/or when the liquids are being spilled/poured over Coverlastic at 90 degrees angle.

2.10. Coverlastic is made of durable materials that should not wear out for at least two years under normal/regular home use. However, please be noted that Coverlastic may wear out sooner if it will be exposed to constant or repeated bruising as well as mechanical infractions by sharp objects. Also, Coverlastic may rip if you pull it too hard. Make sure you have chosen the correct size of Coverlastic for your furniture to avoid rips from stretching too tight.

2.11. The color of Coverlastic may fade if:

(a) the product is exposed to direct sunlight;

(b) the product stays wet and is not dried for too long;

(c) the product is being rubbed constantly;

(d) the product is placed in direct contact with a wall or other furniture for too long.

2.12. We will not accept any responsibility for the changes of Coverlastic color or other properties if the product is used without following the usability specifications set out herein and in the product user manual that you will receive with your purchased Coverlastic product.

3. HARGA, PEMBAYARAN, DAN BIAYA

3.1. Harga akhir, termasuk semua pajak dan biaya Barang akan ditampilkan pada halaman check-out, di mana Anda dapat melakukan pembelian. Harap diperhatikan bahwa harga pada halaman check-out tidak termasuk biaya impor atau bea yang akan berlaku oleh bea cukai setempat.

3.2. Harga Barang yang ditampilkan di Situs Web mungkin dapat berubah. Kami dapat menerapkan diskon atau mengurangi harga dari waktu ke waktu.

3.3. Kami berhak untuk mengubah atau menghentikan penjualan lebih lanjut dari produk apa pun. Kami tidak akan bertanggung jawab kepada Anda atau pihak ketiga mana pun atas modifikasi, perubahan harga, penangguhan, atau penghentian penjualan produk.

3.4. Please note that the Goods that are available for purchase on the Website may be sent to You from Our warehouses located in China. Thus, depending on the laws applicable in the country of Your residence, Your purchased Goods might be subject to import.

3.5. The prices of Goods and/or Services displayed on the Website may include additional taxes, such as sales tax. If applicable, these taxes will be explicitly shown on the checkout page at the time of Your purchase. At checkout, taxes will be calculated and applied based on Your delivery address, and You will pay these taxes as part of the total purchase price.

3.6. Harap dicatat bahwa kami tidak akan pernah menerapkan tingkat konversi atau biaya apa pun yang dapat diandalkan untuk metode pembayaran yang Anda pilih. Namun, beberapa bank menerapkan kurs konversi untuk pembayaran keluar dan transfer internasional – oleh karena itu, kami tidak bertanggung jawab atas biaya bank atau kurs konversi apa pun yang akan dikenakan bank Anda untuk pembayaran apa pun yang dilakukan kepada Kami. Jika Anda melihat ada perbedaan antara harga produk di Situs Web Kami atau tanda terima pembelian dan laporan mutasi rekening bank Anda, silakan merujuk ke bank Anda untuk penjelasan rinci tentang biaya tambahan.

3.7. Kami hanya menerima pembayaran dengan kartu kredit, PayPal, dan pembayaran elektronik lainnya. Kami tidak akan menerima cek, uang tunai atau alat pembayaran lainnya, kecuali jika layanan 'cash on delivery' akan tersedia di negara Anda (jika 'cash on delivery' tersedia di negara Anda, Anda akan diberitahu tentang opsi tersebut di halaman check-out).

4. Discount codes

When You place an order using the Discount code, the following terms and conditions also apply:

4.1. Each discount code is limited to one use per customer while stocks last and cannot be combined with any other discount code or discounts unless explicitly stated. Only one discount code can be applied per order. We reserve the right to modify these usage limitations at any time without prior notice.

4.2. We do not guarantee the availability, functionality, or accuracy of any discount codes. All discount codes are provided "as is" without any warranties. All discount codes include an expiration date, after which the code will no longer be valid. The expiration date is specified at the time of issuance. We reserve the right to modify, suspend, or terminate any discount code or coupon program at any time without prior notice. We also reserve the right to cancel or refuse any order if We suspect misuse of a discount code or other promotional activity in violation of these terms.

4.3. Website shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use discount codes, including but not limited to technical issues or unauthorized access.

4.4. You must enter the code sent to You when placing Your order online during checkout. The discount will be applied to eligible products or services in the order and this will be shown only after the purchase is made.

4.5. Discount codes may require a minimum purchase amount and may only apply to specific products as detailed in the promotional offer. Some codes may not be valid for shipping or taxes.

4.6. You are prohibited from engaging in activities such as placing multiple orders to exploit discounts, altering discount codes, or publicly sharing discount codes. Any detected fraudulent use or abuse of discount codes may result in forfeiture of discounts, and potential legal action.

4.7. Discount codes are issued to individual users and are non-transferable. Sharing or distributing discount codes to others is prohibited. Reselling, redistributing, or otherwise making discount codes available is strictly forbidden. Discount codes obtained through unauthorized third-party platforms or resellers may be deemed invalid and cannot be used.

4.8. In the event that part of the order is returned, the monetary value returned will be the value of the item(-s) at the time of the transaction, ie: with discount applied.

4.9. Discount codes are available to users who have received the discount code to their email address or other marketing channels and are at least 18 years of age. Certain promotions may be limited to new customers or specific geographic locations as indicated in the promotional materials.

4.10. We reserve the right to decline orders where, in Our opinion, a promotion code is invalid.

5. PENGIRIMAN

5.1. Setelah Anda melakukan pemesanan di Situs web dan melakukan pembayaran, kami akan memproses pesanan Anda dalam 1-3 hari kerja. Setelah pesanan diproses Anda akan menerima pengiriman dalam 4-14 hari kerja jika pengiriman tidak terpengaruh oleh faktor alam. Jika Anda tidak menerima pengiriman dalam 4-14 hari kerja harap hubungi dukungan pelanggan kami.

5.2. All Goods purchased on Our Website will be delivered to You by EMS, DHL or other similar couriers. After We finish processing Your order We will send You confirmation letter containing Your shipment tracking number. You can track your order online anytime by visiting https://www.stone3pl.com/index.php?route=services/track or https://www.17track.net/.

5.3. Harap dicatat bahwa:

(a) the shipping terms may be affected by customs, natural occurrences, transfers to the local carrier in Your country or air and ground transportation strikes or delays. We will be not responsible for delays if the shipment will be delayed due to the unforeseen aforementioned reasons.

6. PENGEMBALIAN & PENGEMBALIAN DANA

6.1. If you are unhappy with your purchased Goods you may return items and get a refund, exchange or store credit within 60 days from the delivery date. The 60-day return term will expire after 60 days from the day on which You, or a third party other than the carrier indicated by You, acquires physical possession of the purchased Goods.

6.2. Untuk menggunakan hak untuk menarik dan mengembalikan Barang yang Anda beli, Anda harus menghubungi tim dukungan pelanggan kami dengan mengisi formulir kontak online di https://enence.com/contact. Setelah Anda menghubungi tim dukungan kami, Anda akan diberikan kode pengembalian dan alamat pengembalian – harap dicatat bahwa kami hanya akan menerima barang pengembalian yang akan dikirim dengan kode pengembalian yang disediakan dan dikirimkan ke alamat pengembalian yang disediakan.

6.3. To meet the withdrawal deadline (60 days) you have to contact us and send the returning Goods to us within 60 days from receiving the Goods.

6.4. Jika Anda menarik diri dari kontrak ini, kami akan mengembalikan kepada Anda semua pembayaran yang diterima dari Anda, tanpa penundaan yang tidak semestinya dan dalam hal apa pun selambat-lambatnya dalam 14 hari sejak hari kami menerima pengembalian barang dari Anda. Kami akan melakukan pengembalian dana dengan menggunakan alat pembayaran yang sama seperti yang Anda gunakan untuk transaksi awal.

6.5. Please be noted that we will only accept the returned Goods if it was not used, damaged and sent back to us in the original package. If we determine that the returned products were used but still in an operable and re-sellable condition, we might still make a refund to you, but You will be liable for any diminished value of the Goods resulting from handling the Goods. Thus, if we found that the returned product was used, we reserve the right to not accept the return and not to issue the refund.

6.6. Please be noted that if You want to return Goods bought on the Website You will have to cover the shipping costs which will not be compensated by Us.

6.7. Please note that We will only accept returned Goods and make refund for them if they will be returned to the address provided by Our customer support and will have the return merchandise authorization code (“RMA”) placed on the returning shipment. Please do not send any returning Goods to Our office address as We won’t be able to accept them. For more information, please check https://enence.com/return.

6.8. Please note that shipping costs are not refundable. We issue refunds for the purchased items, but NOT for the order's shipping costs.

6.9. If a purchase made using a discount code is returned, the refund will be processed based on the discounted price paid by the customer. The original discount applied at the time of purchase will not be refunded.

6.10. If a free product is included in an order as a result of using a promotional code, the customer is required to return the free item along with all purchased items to be eligible for a full refund. Failure to return the complimentary product will render the entire order ineligible for a refund. You will be responsible for the return shipping costs.

7. JAMINAN

7.1. Jika Anda ingin mengembalikan barang yang rusak, silakan hubungi dukungan pelanggan kami dengan mengisi formulir kontak online di https://enence.com/contact. Ketika Anda menghubungi dukungan pelanggan kami dengan klaim garansi, harap bersiaplah untuk memberikan atas permintaan: (1) foto barang yang rusak; (2) ID pesanan Anda dan surat konfirmasi pembelian atau tanda terima pembayaran; (3) deskripsi singkat tentang kecacatannya.

7.2. Please note, the warranty does not apply if: (1) the Good has been physically damaged; (2) the Good has been used inappropriately; (3) the defect cannot be qualified as a factory defect; (4) over 2 years have passed since the delivery date of Your order.

8. PERSONAL DATA

8.1. We undertake to comply with all applicable provisions of data protection and privacy laws regulating the processing of Your personal data ("Data").

8.2. We provide transparent information on how we collect and process Your Data in Our Privacy Policy, including the purposes of processing, legal bases, scope, retention periods, and Your rights under applicable data protection laws. The latest version of Our Privacy Policy is available at https://enence.com/privacy , and You are encouraged to review it carefully.

8.3. By using Our Services, You acknowledge and agree that We must collect and process certain Data during the purchase or service provision process in order to perform the Services under these Terms. If You do not provide the required Data in the manner specified, We will be unable to deliver the Services and shall not be responsible for any failure to provide the Services resulting from Your refusal or omission to provide such Data.

8.4. We reserve the right to contact You by telephone, e-mail, or through the Service where necessary to provide important notifications regarding changes to these Terms, to fulfil Our contractual obligations, or for other matters directly related to the provision of the Goods or Services. Such communications are an integral part of the Services and are not considered marketing communications.

9. PERATURAN PERILAKU

9.1. Please note that Our Goods or Services are sold for personal use only. By agreeing with these Terms You confirm that You will only buy Our Goods and Services for personal use. Nothing in this restriction affects any rights You may have under applicable consumer protection laws or under the principle of exhaustion of intellectual property rights as recognised by applicable law. This means that Goods lawfully placed on the market by Us, or with Our consent, may be resold in accordance with the law. However, any resale for commercial purposes without Our prior written consent, particularly those involving markets or channels that could harm Our brand reputation, is strictly prohibited.

9.2. You may not use Our Goods for any illegal or unauthorized purpose nor may You, in the use of the Website, violate any laws. All contents of the Website and the contents of all materials received from Us (including graphic designs and other contents) and the relevant parts of the Website belong to the ownership of UAB Orbio World and are protected by the copyright laws. Any use of any copyrights for purposes other than personal use, without Our license, constitutes a breach of copyright.

9.3. Kami berhak, tetapi tidak berkewajiban, untuk menyelidiki penggunaan Situs Web yang ilegal dan/atau tidak sah dan mengambil tindakan hukum yang sesuai, termasuk namun tidak terbatas pada, pembebasan perdata, dan ganti rugi jika kami memiliki alasan untuk meyakini bahwa Anda melanggar Ketentuan ini atau hukum yang berlaku. Saat menggunakan Situs Web, Anda harus:

(a) Tidak menggunakan Situs Web atau konten apa pun untuk tujuan ilegal apa pun, atau melanggar hukum lokal, negara bagian, nasional, atau internasional;

(b) Tidak melanggar atau mendorong orang lain untuk melanggar hak pihak ketiga, termasuk hak kekayaan intelektual;

(c) Mematuhi semua kebijakan yang diposting di Situs Web;

(d) Tidak mentransfer, secara hukum atau faktual, akun terdaftar Anda kepada orang lain tanpa persetujuan tertulis dari kami;

(e) Memberikan informasi yang jujur ​​dan akurat kepada kami;

(f) Tidak menggunakan Situs Web atau konten apa pun untuk tujuan komersial apa pun, termasuk distribusi iklan atau ajakan apa pun;

(g) Tidak memformat ulang, memformat, atau meniru bagian mana pun dari halaman web mana pun di Situs Web;

(h) Tidak membuat tautan atau pengalihan apa pun ke Situs Web melalui situs web atau email lain, tanpa persetujuan tertulis sebelumnya yang diberikan oleh kami;

(i) Tidak melakukan upaya apa pun untuk mengganggu berfungsinya Situs Web atau penggunaan dan kenikmatan Situs Web oleh pengguna lain;

(j) Tidak menjual kembali secara komersial, mendistribusikan ulang, atau mentransfer Produk apa pun yang Anda beli dari kami;

(k) Tidak mengganggu dengan cara apa pun fitur terkait keamanan Situs Web;

(l) Tidak mengakses, memantau, atau menyalin konten atau informasi apa pun dari Situs Web menggunakan robot, spider, scraper, atau cara otomatis lainnya atau proses manual apa pun untuk tujuan apa pun tanpa izin tertulis dari kami;

(m) Tidak mengklaim afiliasi palsu, mengakses akun pengguna lain tanpa izin, atau memalsukan identitas Anda atau informasi apa pun tentang Anda, termasuk usia atau tanggal lahir;

(n) Tidak melakukan aktivitas atau tindakan lain yang tidak sesuai dengan Ketentuan ini atau hukum yang berlaku.

9.4. Anda mengakui bahwa Situs Web tidak harus dapat diakses setiap saat, terutama selama periode pemeliharaan perangkat keras dan perangkat lunak yang diperlukan.

11. GANTI RUGI

11.1. Anda setuju untuk mengganti kerugian, membela dan membebaskan kami dan afiliasi kami, dan pejabat, direktur, pemilik, agen, penyedia informasi, dan pemberi lisensi dari dan terhadap semua klaim, kewajiban, kerugian, kerusakan, biaya, dan pengeluaran (termasuk biaya pengacara) sehubungan dengan:

(a) Penggunaan Anda atas, atau koneksi ke, Situs Web Kami;

(b) Setiap penggunaan atau dugaan penggunaan akun Anda atau kata sandi akun Anda oleh siapa pun, baik diizinkan atau tidak oleh Anda;

(c) Isi informasi yang Anda berikan kepada Kami;

(d) Pelanggaran Anda terhadap hak orang atau entitas lain mana pun;

(e) Pelanggaran Anda terhadap hukum, aturan, atau peraturan yang berlaku.

11.2. Kami berhak, atas biaya kami sendiri, untuk menanggung pembelaan dan kendali atas masalah apa pun yang tunduk pada ganti rugi oleh Anda, dan dalam hal demikian, Anda setuju untuk bekerja sama dengan kami dalam membela klaim tersebut.

12. BATASAN TANGGUNG JAWAB

12.1. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY COMPANIES, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE WEBSITE, INCLUDING ITS MATERIALS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE WEBSITE, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING DAMAGES ARISING FROM LINKS THAT MAY BE PROVIDED BY THE SERVICES OR THIRD PARTIES TO EXTERNAL SITES OR RESOURCES, YOUR DEALINGS WITH OR PARTICIPATION IN PROMOTIONS OF ADVERTISERS FOUND ON OR THROUGH THE SERVICES, OR ANY GOODS OR SERVICES SOLD BY SUCH THIRD PARTIES. WE WILL NOT BE LIABLE FOR PROBLEMS CAUSED BY OTHERS, THE WRONGFUL OR UNLAWFUL ACTIONS OF THIRD PARTIES, OR AN ACT OF GOD. AS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY APPLY TO YOU IN LESSER EXTENT. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY COMPANIES OR AFFILIATES IS LIMITED TO THE GREATEST EXTENT THAT IT CAN BE LIMITED UNDER SUCH STATE LAW.

12.2. In no case shall We, Our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, health issues, sickness, physical problems, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from Your use of any of the service or any products procured using the service, or for any other claim related in any way to Your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. In no case shall We be liable for any recommendations, health claims, statements, or any other advice or information provided on the Website or any other forms of communication. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, Our liability shall be limited to the maximum extent permitted by law.

12.3. Jika Anda tidak puas dengan Situs Web, materi, produk, atau layanan apa pun yang ditampilkan di Situs Web, atau dengan salah satu syarat dan ketentuan Situs Web, solusi satu-satunya dan eksklusif Anda adalah menghentikan penggunaan Situs Web.

13. HAK ATAS KEKAYAAN INTELEKTUAL

13.1. Sehubungan dengan Ketentuan ini, hak kekayaan intelektual berarti hak seperti merek dagang, hak cipta, nama domain, hak basis data, hak desain, paten, dan semua hak kekayaan intelektual lainnya dalam bentuk apa pun, baik terdaftar atau tidak ("Kekayaan Intelektual").

13.2. Semua Kekayaan Intelektual yang ditampilkan di Situs Web atau diberikan kepada Anda dalam bentuk lain apa pun dilindungi oleh hukum. Anda tidak boleh menyalin, menggunakan kembali, atau mendistribusikan Kekayaan Intelektual atau konten lain apa pun yang diterima dari kami atau ditemukan di Situs Web, termasuk deskripsi Produk, untuk tujuan apa pun, tanpa izin tertulis dari kami. Misalnya, Anda tidak boleh menyalin informasi Produk ke situs web atau aplikasi lain mana pun. Tanpa membatasi hal tersebut di atas, penggunaan konten kami untuk tujuan komersial dilarang kecuali Anda memiliki izin tertulis dari kami.

13.3. Semua Kekayaan Intelektual yang ditampilkan di Situs Web atau diberikan kepada Anda dalam bentuk lain apa pun adalah milik kami, kecuali merek dagang pihak ketiga, merek layanan, atau materi lain, yang digunakan oleh kami. Tidak satu pun dari Kekayaan Intelektual tersebut dapat digunakan tanpa persetujuan tertulis sebelumnya dari Kami atau pihak ketiga yang memiliki Kekayaan Intelektual tersebut.

13.4. You may not use, copy, scrape, download, or otherwise access any content from this Website (including but not limited to text, images, audio, video, and metadata) for the purpose of developing, training, or improving any machine learning model, artificial intelligence system, or other automated data processing tool, whether directly or indirectly. Any such use, including by automated means such as bots, crawlers, or scrapers, is strictly prohibited without Our prior written consent.

14. HUKUM YANG MENGATUR DAN SENGKETA

14.1. These Terms and the entire legal relation between you and us shall be subject to the law of Delaware, except when consumer laws would set a specific applicable law or jurisdiction.

14.2. Jika Anda memiliki keluhan, harap hubungi tim dukungan kami sebelum mengajukan keluhan resmi kepada otoritas atau pihak ketiga mana pun. Anda dapat menghubungi Kami kapan saja dengan mengisi formulir kontak online di (https://enence.com/contact). Kami akan selalu berusaha sebaik mungkin untuk menyelesaikan keluhan secepat mungkin dan dengan cara yang paling menguntungkan Anda.

15. LAIN-LAIN

15.1. Jika ada ketentuan dari Peraturan ini yang dianggap melanggar hukum, batal atau tidak dapat dilaksanakan, ketentuan tersebut tetap dapat dilaksanakan sejauh diizinkan oleh hukum yang berlaku, dan bagian yang tidak dapat dilaksanakan akan dianggap terputus dari ketentuan layanan ini, penentuan tersebut harus tidak mempengaruhi keabsahan dan keberlakuan ketentuan lainnya yang tersisa.

15.2. Anda dapat meninjau versi terbaru dari persyaratan layanan kapan saja di halaman ini. Kami berhak, atas kebijakan kami sendiri, untuk memperbarui, mengubah, atau mengganti bagian mana pun dari persyaratan layanan ini dengan memposting pembaruan dan perubahan ke situs web kami.

15.3. Ketentuan ini dan Kebijakan Privasi, Kebijakan Pengembalian dan kebijakan lainnya di Situs Web (karena masing-masing dapat direvisi dan diubah dari waktu ke waktu sesuai dengan ketentuan masing-masing) secara kolektif merupakan keseluruhan perjanjian antara Anda dan Kami.

16. INFORMASI KONTAK

Anda dapat menghubungi kami dengan rincian sebagai berikut:

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